Returns & Exchange

Return Policy

• •7-Day Return: You can return any item within 7 days of delivery.
• •Condition: Items must be unused, unworn, and in original packaging.
• •Refund: Refunds are processed within 3-5 business days after we receive the returned item.

Exchange Policy

• •Size Exchange: If the size doesn't fit, we'll exchange it for the right size.
• •Color Exchange: If you prefer a different color, we'll exchange it (subject to availability).
• •Free Exchange: First exchange is free. Additional exchanges may have a small fee.

How to Return or Exchange

1. Contact Us: Reach out via WhatsApp or email at disegnoproducts@gmail.com
2. Provide Details: Share your order number and reason for return/exchange.
3. Arrange Return: We'll arrange for pickup or provide return instructions.
4. Process: Once we receive the item, we'll process your refund or exchange.

Non-Returnable Items

• •Custom-made or personalized items
• •Items with visible wear or damage caused by the customer